We ship only to the contiguous United States, which excludes Alaska, Hawaii, and Puerto Rico
The majority of our items ship within the next two business days after you place your order. Smaller items will ship out Fed-Ex ground and are left at the front door if nobody is home to sign for the delivery. These items usually take 3 to 5 business days for delivery depending on where you are located. Larger, bulkier items will ship via truck line and usually take 3-7 business days for delivery. Truck line shipments are "End of Driveway" service only. It is the customer's responsibility to get it in the house after delivery. In these instances, the truck line will notify you when shipment will be made to arrange for delivery. Someone must be present to receive and unload the equipment for truck line deliveries.
Since we offer factory direct pricing to keep your price as low as possible, some items do not ship directly from our warehouse. They ship directly from the manufacturer and may take longer for delivery, usually 5-7 business days. These times are noted on the item page.
With the exception of weights and some smaller items, most of our items require assembly. These items are boxed in a manageable size so you can get them into your home.
Due to shipping regulations and restrictions, delivery to APO, FPO, or PO boxes is not available at this time.
If you have any questions about our shipping, please call our toll-free number at 1-888-258-0533.
We offer a 30 Money Back Guarantee on almost every product we offer. Please call customer service at 888-258-0533, in advance to obtain an RMA number(Return Merchandise Authorization) within 30 days of purchase date.
If your item is damaged due to shipping, please contact us at 888-258-0533
Along with partnerships with other top manufacturers, our web store can offer you the best products on the market today. As we continue to work with new manufacturers our selection will grow. We personally check the quality of each manufacturer we sell to ensue you get the most for your dollar. We only carry products we would use ourselves. Our fitness staff is here to help you find the correct equipment to fit your needs.